Shipping Policy and Rates
Enjoy FREE SHIPPING across Canada & USA on orders over $70.
(excluding tax and after discounts have been applied)
Order Processing & Shipping
Orders are processed and shipped from Montreal within 1-3 business days from the time of receipt. Please note that processing times do not include weekends or holidays.
Shipping Fees
For orders under $70, we offer a flat shipping rate:
- Canada: $12.95 CAD
- USA: $9.95 USD
Shipping fees are non-refundable, even if you choose to cancel your order or return items after they have been shipped.
Delivery Times
Typical Delivery Time: Orders are generally delivered within 2-5 business days in major cities, starting from the time of shipment.
Extended Delivery Times: Delivery may take longer for certain regions, particularly for remote or rural areas.
Address Errors
Please ensure that the Ship To address is entered correctly. If there are any errors in the Ship To address that result in an order being returned or delivered to the wrong address, the customer will be responsible for the cost of re-shipment.
Shipping Carriers
We use trusted carriers to ensure your order is delivered safely and promptly. You will receive a shipping confirmation e-mail including tracking information once your order has shipped.